Huang, K., Robinson, &, Cotten, S. R. (2015). Mind the Emotional Gap: The Impact of Emotional Costs on Student Learning Outcomes. In Laura Robinson , Shelia R. Cotten , Jeremy Schulz , Timothy M. Hale , Apryl Williams (ed.) Communication and Information Technologies Annual (Studies in Media and Communications, Volume 10) Emerald Group Publishing Limited, pp. 121-144.
Mind the Emotional Gap: The Impact of Emotional Costs on Student Learning Outcomes
This paper makes a significant contribution to the growing field of digital inequality research by developing an operational definition of emotional costs. To examine this understudied aspect of digital inequalities, we build on Van Dijk’s concept of mental access. We define emotional costs as anxiety toward using information and communication technologies instigated by a lack of prior technology experience and limited computer access.
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